This project originated from a top 10 initiative within the larger organization to explore ways to unify the Cisco products suite. At the time, I worked at Duo, and the team also saw this as an opportunity to experiment on ways we could push our product further.
Problem
Role
Solution
Role
Question
Role
Role
I partnered with the principal designer to talk to SMEs and review previous research done on the dashboard. As well as myself, being an subject matter expert in an area of interest within the dashboard.
Process
The dashboard is where the admin sets up everything concerning the end user’s security experience. There’s a lot of moving parts and it was crucial to understand the admin’s current experience, which helped in prioritizing what we focused on.